Slack
Team collaboration platform with built-in AI and integrations
What is Slack?
Try SlackSlack brings team collaboration into one place, with conversations, files, and decisions organized by channels. With AI in Slack, you can get briefings and summaries instead of searching through unread messages, and Slackbot can act as a personal AI agent in your workspace. It also supports workflows and work with the tools and data you already have—searching what’s in Slack and integrated into it.
What does Slack help teams do?
Slack helps teams collaborate in channels so conversations stay connected to the work, context, and files that matter. With AI in Slack, you can get daily briefings, summaries of channels and threads, and AI search and answers based on what’s shared in or integrated into Slack.
What is Today view, and how does it help you start your day?
Today is an intelligent briefing that helps you focus by highlighting what needs your attention based on your priorities. It’s designed to reduce time spent piecing together the most important updates from unread messages.
What does Slackbot do as a personal AI agent?
Slackbot is your personal AI agent in Slack that understands you and your workspace. It can help you prepare for meetings, analyze reports, and create project briefs, and it adapts to your tone and voice.
How does AI in Slack summarize conversations and help you catch up faster?
AI in Slack can summarize channels and threads and provide daily recaps so you can get the information you need without scrolling through everything. This is meant to keep you organized and quickly informed on what you may have missed.
Can I search for anything inside Slack and beyond?
Yes. AI in Slack supports search across conversations and also across content like PDFs, images, and files that are shared in or integrated into Slack, such as decks in Google Drive and support tickets and customer records from Salesforce.
How does Slack protect customer data and support compliance?
Slack states that customer data never leaves Slack and that it does not train large-language models (LLMs) on customer data. It also says everything runs on Slack’s secure infrastructure and meets the same compliance standards as Slack itself.