ChatBot
Visual AI chatbot builder for customer support & engagement
What is ChatBot?
Try ChatBotChatBot.com is an AI chatbot platform for automating customer support and customer engagement across website chat and messaging. Train your bot on your own knowledge so it can resolve more questions on its own, capture leads, and escalate to your team with full context when needed. It also supports industry-specific use cases like bookings, intake, order questions, and appointment scheduling.
What does ChatBot.com do for support and customer engagement?
ChatBot.com automates real-time conversations with an AI agent that answers customer questions using your knowledge, captures leads, and helps with sales moments. When a request can’t be handled automatically, it hands the conversation to your team with full context, and can create or support help desk workflows.
How do you train the chatbot to answer accurately using your own content?
You ground the AI in your own knowledge through a knowledge hub, so the bot can respond using your materials instead of generic answers. You can also set up what the agent should do using plain-language skills and define role, tone, and boundaries with custom instructions.
Is ChatBot.com no-code, and can I set up automations without developers?
Yes. ChatBot.com is built for no-code use, with a workflow editor that lets you design chat and support automations without developer help. You can also start faster with templates and refine the workflows as you go.
Can the chatbot hand off to my team without customers repeating themselves?
Yes. ChatBot.com supports human handoff with full context, so your team can continue the conversation without the customer having to start over. It also helps streamline follow-up by summarizing ticket context and supporting help desk ticket workflows.
Which messaging channels can I manage from ChatBot.com?
You can manage conversations across your website chat widget and mobile messengers including WhatsApp and Messenger, plus SMS. ChatBot.com centralizes assignment, transfer, and resolution in one place through its live chat automation.
Is there a free trial, and what does onboarding look like?
ChatBot.com offers a 14-day free trial with no credit card required. Many solutions are designed to go live quickly so you can automate common workflows like bookings, lead capture, and customer support without waiting for weeks of development.