ChatBot
Visual AI chatbot builder for customer support & engagement
What is ChatBot?
Try ChatBotChatBot by Text is a visual AI chatbot builder that helps you support, convert, and sell with an AI agent trained on your business knowledge. Set up an AI chatbot that can answer questions and recommend products 24/7, while providing multichannel conversations across where your customers already are. You can also hand off to your team for high-value interactions as needed.
What does ChatBot by Text do for customer support and sales?
ChatBot provides an AI agent that answers customer questions with AI-generated responses, delivers 24/7 support, and helps shoppers complete purchases by recommending relevant products and guiding them in real time. It’s designed to handle routine inquiries automatically while improving satisfaction and reducing manual workload across your customer touchpoints.
Do I need technical skills to set up ChatBot?
No technical skills are required. You can create your AI agent and train it using your existing knowledge sources, then deploy it quickly by adding the chatbot widget to your site and letting the agent handle chats on its own or alongside your team.
How does ChatBot get trained on my knowledge sources?
ChatBot learns from your website and knowledge sources so responses match your business context. Most teams start by sharing a website URL, and Text builds a knowledge base within minutes; you can also add more sources as you refine how the bot should behave.
Which channels can I use to reach customers with ChatBot?
ChatBot supports multichannel communication, including your website chat, Facebook Messenger, SMS, and more. The AI agent handles support across these channels so customers get consistent help wherever they interact with you.
Can the AI hand off to a human agent when needed?
Yes. ChatBot is designed to handle routine requests with AI, while your team can jump in for high-value conversations that need a human to close deals or resolve more complex issues.
Is there a free trial and do I need a credit card?
Yes. You can start a 14-day free trial with no credit card required.