tawk.to
Live chat and omnichannel inbox platform for building customer messaging, CRM-style records, and AI instant answers.
What is tawk.to?
Try tawk.totawk.to brings live chat and an omnichannel inbox together so you can respond to customers from one place. It connects conversations to a unified contact record with CRM-style details like tags, segments, activity, and deal stages. The platform is positioned as forever free and includes AI for instant answers to routine questions across multiple languages.
What does Tawk do for businesses?
Tawk is an all-in-one customer messaging platform that combines live chat, an omnichannel inbox, and a CRM-style contact system. It helps you handle customer enquiries from multiple channels in one place, link conversations to a contact record, and track issues through to resolution.
Is Tawk really free?
Yes. Tawk is presented as 100% free and described as “forever free.”
How do I set up the Tawk chat widget?
You typically add a single website script snippet, and the widget is described as going live in about two minutes. The homepage also provides an example embed code that you can paste into your site.
Is Tawk no-code friendly for adding the widget?
Tawk is designed to be simple to launch: the website says “One snippet. Live in minutes,” and the embed instructions are meant to be inserted into your site’s HTML without requiring development work.
How does Tawk’s AI help with customer support?
Tawk’s AI is described as providing instant answers around the clock, resolving routine questions automatically and supporting multiple languages. It’s positioned to work alongside human agents to keep responses timely.
Can I respond from mobile and pick up conversations anywhere?
Yes. Tawk offers native apps for iOS, Android, macOS, and Windows, so you can continue the same customer conversation across devices.
What does tawk.to do for businesses?
tawk.to is an all-in-one customer messaging platform that combines live chat, an omnichannel inbox, and a CRM-style contact system. It helps you handle customer enquiries from multiple channels in one place, link conversations to a contact record, and track issues through to resolution.
Is tawk.to really free?
Yes. tawk.to is presented as 100% free and described as “forever free.”
How do I set up the tawk.to chat widget?
You typically add a single website script snippet, and the widget is described as going live in about two minutes. The homepage also provides an example embed code that you can paste into your site.
Is tawk.to no-code friendly for adding the widget?
tawk.to is designed to be simple to launch: the website says “One snippet. Live in minutes,” and the embed instructions are meant to be inserted into your site’s HTML without requiring development work.
How does tawk.to’s AI help with customer support?
tawk.to’s AI is described as providing instant answers around the clock, resolving routine questions automatically and supporting multiple languages. It’s positioned to work alongside human agents to keep responses timely.
Can I respond from mobile and pick up conversations anywhere?
Yes. tawk.to offers native apps for iOS, Android, macOS, and Windows, so you can continue the same customer conversation across devices.