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Crisp

All-in-one AI customer support and messaging platform

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What is Crisp?

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Crisp is an AI-first customer support platform that helps teams handle more conversations with less effort. It combines an AI-powered support agent (Hugo), a shared inbox for collaboration, and a CRM, plus a chat widget you can use on desktop and mobile. You can also connect Crisp to third-party apps to automate common support workflows.

What does Crisp do for customer support teams?

Crisp brings together an AI-powered support agent, an omnichannel shared inbox, and a CRM so you can answer customer questions faster and manage support conversations more efficiently across your channels.

Is Crisp a no-code tool for setting up AI support automation?

Yes. Crisp is built for an easy setup flow so you can create AI agent workflows and automations without writing code.

Can I connect Crisp to other tools like helpdesk, CRM, and messaging apps?

Yes—Crisp supports integrations with popular tools so you can connect Crisp to third-party apps and run support workflows across systems, including helpdesk and CRM platforms, plus messaging channels like WhatsApp and Instagram.

Where can customers chat with Crisp, and does the widget work on mobile and desktop?

Crisp includes a chat widget for mobile and desktop. You can also deploy support into common messaging channels so customers can reach your team where they already message.

How does Hugo help manage customer support conversations?

Hugo is Crisp’s AI support agent teammate. With AI support capabilities like moderating chat messages and answering FAQs, it’s designed to help manage your inbox more efficiently.

Does Crisp offer a free trial, and do I need a credit card?

Crisp offers a 14-day free trial that includes all Crisp features, with no credit card required.

Last updated
Jun 7, 2026
Date listed
Apr 13, 2026