Crisp
All-in-one AI customer support and messaging platform
What is Crisp?
Try CrispCrisp is an AI-first customer support platform that brings AI assistance (Hugo), a shared inbox for collaboration, and customer data/CRM tools into one suite. You can deploy a website chat widget across desktop and mobile, and use automation features to help teams respond faster. Crisp is designed to help you scale support with a flat price per workspace and optional omnichannel capabilities.
What does Crisp do for customer support teams?
Crisp combines an AI-powered support agent (Hugo) with a shared inbox and customer/CRM features, so teams can manage conversations, answer FAQs, and collaborate more efficiently across their support channels.
Is Crisp a no-code platform for building AI support automations?
Yes. Crisp is built to make it easy to set up and configure AI support workflows and automations without writing code, using an interface designed for quickly getting started.
Can I use Crisp’s chat widget on my website for both desktop and mobile?
Yes. Crisp includes a website chat widget you can use on desktop and mobile, and you can also connect customer support to common channels such as chat-based messaging where your customers already reach you.
What does Hugo handle in Crisp customer support?
Hugo is Crisp’s AI support agent teammate. It’s built to help manage your inbox by answering FAQs and moderating chat messages, so your team can handle more conversations with less manual effort.
Does Crisp offer a free trial, and do I need a credit card?
Crisp offers a 14-day free trial with full access to all features, and you don’t need a credit card to start.
How does Crisp’s workspace pricing work?
Crisp uses a flat rate per workspace, so you pay one consistent monthly price regardless of the number of conversations. Plans also include different numbers of seats, AI credits, and support features such as inboxes, workflow automation, analytics, and integrations.