Pipedrive
Sales CRM that helps teams manage leads and deals end to end with pipeline tracking and AI-supported workflows.

What is Pipedrive?
Try PipedrivePipedrive is a sales CRM designed to help growing teams track their pipeline and manage deals end to end. It includes AI support for sales tasks, automated follow-ups, and real-time insights so your team can focus on selling. You can also connect it to many business tools to keep your sales workflow working together in one place.
What does Pipedrive do for sales teams?
Pipedrive helps you track your sales pipeline, manage leads and deals, and automate your sales process so your team can stay focused on selling. It brings leads from web forms, live chat, and imports into one inbox, lets you label leads so the team works the best opportunities first, and supports visual pipeline management and follow-ups as deal stages change.
Can Pipedrive capture leads from my website and chat automatically?
Yes. Pipedrive captures leads from web forms, live chat, and imports and places them into one lead inbox. You can label leads as hot, warm, or cold so your team prioritizes the right opportunities.
How do Pipedrive automations work?
You set triggers once, and Pipedrive handles follow-ups, reminders, and routing so leads and deals don’t slip. It also includes templated automations that can be set up quickly, along with AI-powered prompts that help surface your hottest leads first.
Is Pipedrive beginner-friendly for no-code users?
Pipedrive is built to simplify everyday sales workflows, with ready-to-use templates that go live in about two minutes and automation setup that starts by setting a trigger. If your goal is to reduce manual work, these built-in workflows are designed to get teams running quickly without complex setup.
What AI features are included in Pipedrive?
Pipedrive offers AI support for sales workflows, including AI-powered prompts for deal and lead recommendations, AI-created reports from a simple prompt, and an AI assistant for drafting emails and getting deal recommendations. It also includes Nova, which captures key call details, creates recaps, and drafts CRM updates you can review and approve in one click.
How secure is Pipedrive and does it support GDPR?
Pipedrive uses AES-256 encryption and runs on AWS infrastructure, and it’s SOC 2 Type II certified and GDPR compliant. It also supports tailoring account permissions and sending instant security alerts.